Exciting Changes & A Few Bugs
Some of you may have noticed earlier this week that we had begun the very exciting process of implementing a new dashboard. The purpose of this upgrade was to increase the speed and functionality of StoreBlogs, also help us eliminate bugs and defects. During the upgrade process we encountered an issue with logging in, which I’m sure most of you have noticed. Here is how you can get around this issue easily and quickly. Follow the instructions based on which browser you have used to access StoreBlogs.
For Internet Explorer Follow These Instructions:
1. Clear All Cookies and Cache – Go to Tools -> Delete Browsing History -> Delete Cookies.
2. Reset StoreBlogs Password – Go to StoreBlogs.com and below the Login fields there is a Forgot Password? link. Click the link and follow the steps to resetting your password.
3. Restoring Your Original Password – After you have received your new password log into your account. Once you get into your dashboard it it should automatically pop up with an alert saying you have reset your password do you wish to change it to a unique password. Follow the steps and you can restore your original password.
For Mozilla Firefox Follow These Instructions:
1. Clear All Cookies and Cache – Go to Tools -> Clear Private Data -> Check Cookies and Cache -> Click Clear Private Data Now.
2. Reset StoreBlogs Password – Go to StoreBlogs.com and below the Login fields there is a Forgot Password? link. Click the link and follow the steps to resetting your password.
3. Restoring Your Original Password – After you have received your new password log into your account. Once you get into your dashboard it it should automatically pop up with an alert saying you have reset your password do you wish to change it to a unique password. Follow the steps and you can restore your original password.
If you follow the steps correctly for your browser you should be able to login to your StoreBlogs account. If you encounter any problems please contact StoreBlogs staff to assist you with the process. We are very sorry if this has caused you any inconvenience, we appreciate your patience while we upgrade and sort out the login issues.
New Look & Faster Dashboard
We hope you are as excited as we are about the new dashboard, in the end the upgrade should make everything more seamless and quicker. If you have any questions about making the transition to the new dashboard or you need assistance with accessing your account please feel free to contact us. Thanks again for your patience while we do our best to improve StoreBlogs.com.
Why all this nonsense of clearing cookies, reset password, new assigned password and replace with original? If this is so “seamless” why can’t you just make the changes without involving the users with all this mickey mouse detail?
I use Google Chrome, any instructions for that?
Thank You
OK, you took care of (eccch!) Internet Explorer and Mozilla Firefox, so how about Apple Safari? They have a very popular Windows release, so how ’bout it?
You always ignore us Appleheads!
I foolishly followed those instructions and now nothing works. All of my passwords are gone, and I can’t continue with that program I was working. Do you have any idea how I can find my way back to where I was.
Dear Waterheater,..I know it sounds really dumb that you, have do all of this. but believe me it will work better and just get on phone and call, let the techs know what happened and they will straighten it out. Believe me I have had so many problems with my blog. It still is not functioning, but I have confidence that they will help you. They are still helping me and I am still learning. I have a web store and soon it will be my only support, so got to do it. Thanks for listening.
Where do you read the Blogs???? What good is the forum if a new person can’t navigate easily thru it to the members blogs?